Daniel Goleman

“If your emotional abilities aren't in hand, if you don't have self-awareness, if you are not able to manage your distressing emotions, if you can't have empathy and have effective relationsh...”

“I think the smartest thing for people to do to manage very distressing emotions is to take a medication if it helps, but don't do only that. You also need to train your mind.”

“When I say manage emotions, I only mean the really distressing, incapacitating emotions. Feeling emotions is what makes life rich. You need your passions.”

“The industrial processes in use today were developed at a time when no one had to consider what the environmental impact was. Who cared? But making ecological concerns matter to a company's...”

“Every morning, I go off to a small studio behind my house to write. I try to ignore all email and phone calls until lunchtime. Then I launch into the sometimes frantic busy-ness of a tightly...”

“But once you are in that field, emotional intelligence emerges as a much stronger predictor of who will be most successful, because it is how we handle ourselves in our relationships that de...”

“When I went on to write my next book, Working With Emotional Intelligence, I wanted to make a business case that the best performers were those people strong in these skills.”

“My hope was that organizations would start including this range of skills in their training programs - in other words, offer an adult education in social and emotional intelligence.”

“Emotional intelligence begins to develop in the earliest years. All the small exchanges children have with their parents, teachers, and with each other carry emotional messages.”

“Empathy and social skills are social intelligence, the interpersonal part of emotional intelligence. That's why they look alike.”

“The more socially intelligent you are, the happier and more robust and more enjoyable your relationships will be.”

“The social brain is in its natural habitat when we're talking with someone face-to-face in real time.”

“Once shoppers become empowered, we will facilitate industries thinking in completely new terms; for example, making products that are totally biodegradable.”

“Mindful meditation has been discovered to foster the ability to inhibit those very quick emotional impulses.”

“A little girl who finds a puzzle frustrating might ask her busy mother (or teacher) for help. The child gets one message if her mother expresses clear pleasure at the request and quite anoth...”

“The amygdala in the emotional center sees and hears everything that occurs to us instantaneously and is the trigger point for the fight or flight response.”

“Whenever we feel stressed out, that's a signal that our brain is pumping out stress hormones. If sustained over months and years, those hormones can ruin our health and make us a nervous wre...”

“If you do a practice and train your attention to hover in the present, then you will build the internal capacity to do that as needed - at will and voluntarily.”

“In politics, readily dismissing inconvenient people can easily extend to dismissing inconvenient truths about them.”

“Well, any effort to maximize your potential and ability is a good thing.”