Margaret Heffernan

“When you use words loosely, without care and consideration, you erode trust in yourself and in what you're saying. When you squander words, you diminish your power.”

“Everywhere I look, there are ads marking Mother's Day. Mostly they conform to stereotype: flowers, jewelry, perfume. Not a lot of books. Not many computers. Few tools. Little that's useful.”

“I hate people walking down the street listening to the soundtrack of their lives which responds to them but not their setting. I hate the overspill of sound which metro and subway riders are...”

“Words are how people think. When you misuse words, you diminish your ability to think clearly and truthfully.”

“The truth won't set us free - until we develop the skills and the habit and the talent and the moral courage to use it.”

“I regularly take my entrepreneurship students out walking because I want to get them in the habit of noticing and thinking about what they notice. They have to leave their phones behind to l...”

“The best remote companies I've seen do almost everything online, via email and telephone. But they also get together face to face on a regular basis.”

“I don't think a true company - one that builds sustainable value - can ever only exist online or remotely.”

“The cell phone has become the adult's transitional object, replacing the toddler's teddy bear for comfort and a sense of belonging.”

“All businesses and jobs depend on a vast number of people, often unnoticed and unthanked, without which nothing really gets done. They are all human and deserve respect and gratitude.”

“Very few entrepreneurs start their business on the back of market research. Instead, they have tremendous zeitgeist, honed by paying attention to where they are.”