Natalie Massenet

“I graduated from the University of California, Los Angeles, with an English literature degree and travelled for a year before going to work.”

“Never forget that you only have one opportunity to make a first impression - with investors, with customers, with PR, and with marketing.”

“I attend Internet conferences all the time, and they literally make the hairs on the back of my neck stand up.”

“I am honoured and excited to be taking on the role of chairman of the British Fashion Council.”

“It's interesting to see how some of the womenswear designers that we have long worked with at Net-A-Porter are developing menswear collections - Christopher Kane, Jonathan Saunders and Richa...”

“I always thought I looked kind of like Keith Richards, and sometimes I think I look like Michael Jackson in his mug shot. But as I think Keith Richards is pretty great-looking, I'm embracing...”

“Work means independence. It allowed me to shape my life on so many levels.”

“My experience is in merging extraordinary creative content with innovative global commerce.”

“Britain has the most creative, dynamic and nimble fashion industry in the world.”

“The fashion cycle is outdated.”

“Net-a-Porter offers catwalk fashion and trend-driven shopping, but for Mr Porter, while fashion is still important, style is key.”

“Always go into meetings or negotiations with a positive attitude. Tell yourself you're going to make this the best deal for all parties.”

“I believe all positive things and negative things are valuable because they shape you.”

“To be a designer today is to be an entrepreneur. Whether you're a two-man operation in Shoreditch or a 3,000-person, vertically integrated brand, you need to have the wherewithal to run your...”

“I'm supporting the School for Creative Startups because the project's ambition - to boost innovation and the culture of entrepreneurship - is something I feel strongly about.”

“When I'm working, I have a hard time switching off, and when I'm not working, I have a hard time thinking of ever wanting to work again.”

“We haven't even begun to see just how many transactions are going to take place online.”

“You can get a slouchy woman's tunic at different price points. But if you want a great pair of trousers or a dress with delicate pleating, you're going to have to spend a little more.”

“Every year I go to the Google Zeitgeist conference, which is invite-only, and I'm one of about 20 women and five fashion people out of the 400 there.”