“Too many brands treat social media as a one way, broadcast channel, rather than a two-way dialogue through which emotional storytelling can be transferred.”
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“Too many brands treat social media as a one way, broadcast channel, rather than a two-way dialogue through which emotional storytelling can be transferred.”
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“If a brand wants to build social communities, capital and influence, it must become the chief celebrant of its community, not its celebrity. This simple shift in approach unlocks enormous tr...”
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“The keys to brand success are self-definition, transparency, authenticity and accountability.”
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“More than ever before, consumers have the ability to unify their voices and coalesce their buying power to influence corporate behaviors.”
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“Ensure your employees understand what your brand stands for so they can be your first line of word-of-mouth advertising.”
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